The Short variation: If you’re seeking an original engagement ring or special wedding gift, Leibish & Co. provides a robust inventory of top-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run company might functioning online since 1998 with your own touch which has received recurring company worldwide. Leibish & Co. allows you to purchase loose stones or to utilize the cost-free “Design a” device to bring the perfect little bit of jewellery to life. With decades of experience and solid artistry under their gear, Leibish & Co. is on the verge of growing the inventory to watches along with other accessories.

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Whenever Leibish Polnauer launched his first on-line diamond business in 1998, it took almost a full day to upload an individual image and explanation to their website — but he had been a visionary exactly who saw prospective for the fledgling arena of e-commerce. “When he views the potential in a notion, he can try everything in his capacity to progress along with it,” mentioned Benji Margolese, Director of Content advertising for Leibish & Co.

Leibish produced an effective, family-run operation with his girlfriend and children offering in leadership roles. They have expanded a fruitful online business with offices situated worldwide. Leibish & Co. is a leader in distinctive coloured diamonds and gems being difficult to find elsewhere. Its diamonds may conflict-free, which will be a key point for several buyers.

“individuals visited you simply because they seek out something just a little various, some thing a little more unique than everyone has,” Benji stated.

While Leibish & Co. offers top-notch conventional diamonds, the business focuses on colourful, unique jewellery. Whenever questioned the reason why the business enterprise has this type of a high consumer return rate, Benji quickly pinpoints why.

“It’s a mix of exceptional products, great solution, and precious jewelry designed for the greatest degrees of brilliance,” he mentioned. “The precious jewelry we make just isn’t your everyday, mass-produced form of item. Each piece is custom-made to perfectly fit the diamond or gem opted for because of the customer.”

A family group Affair With private Service

Leibish & Co. is a true household company, with Leibish’s members of the family playing important functions into the organization.

Leibish serves as creator and President for the organization, while their partner, Rosi, will be the business’ occasions management. Their oldest child, Chavi, serves as the Lead Jewelry Designer — basically a huge responsibility since custom jewellery comprises over 50percent in the organizations business, Benji said.

Leibish’s oldest boy, Yossi, may be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, that is a graduate on the Gemological Institute of America, will be the main Diamond Buyer when it comes down to organization. “Shmulik is, truly, certainly a lot of talented color diamond experts in the industry,” Benji said.

Leibish’s boy Itzik will be the organization’s COO and operates the New York office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, is the business’s CFO.

“As one of the longtime members of the team, I can let you know that, however, there is no relationship, they consider me personally, among others, part of their family,” Benji said. “We bring our very own knowledge on the company, but interact to regularly grow the company.”

Customers are additionally handled like household at Leibish & Co., where in fact the business invests energy into individual service and sales. “If you have ever addressed one particular representative, like, this is the same person you may always deal with, whatever you will be contacting or writing in about,” Benji mentioned. “we do not rely on moving consumers around to different departments if they have a question or certain problem they wish to manage.”

Customers result from All Over the World

Leibish features multiple different sorts of customers: you’ll find buyers, whom mostly store through web page, merchants, and people during the trade company, just who generally visit the businesses main practices in nyc, Israel, and Hong Kong.

Many Leibish & Co.’s clients are through the U . S .. The after that hottest audience is Canada, with the uk, Australia, Hong-Kong, additionally the remainder of Europe.

Clients at each and every phase of life shop at Leibish & Co., though the majority are involving the many years of 35 and 54, Benji stated. In addition, the business garners roughly 300,000 web site check outs each month — and keeps most of the consumers coming back.

“with well over a 70per cent return client score, we remain extremely popular businesses within our niche,” he said.

Colorful Diamonds & Gemstones With a “Design yours” Option

Leibish & Co. carries top-quality jewellery, but also preserves inventory flexibility, especially for on the web customers, Benji said. The company carries countless free diamonds and important gemstones, but its important goods are tailored jewelry creations.

“We keep a large number of multicolor diamond and gem stone jewellery, with of this rarest colors actually ever seen,” the guy stated. “the audience is known well by all of our bread-and-butter products — yellow diamond and pink diamond engagement rings. But we offer diamond jewelry of nearly every color, and important gemstones — including sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless diamonds, as well, but all of our knowledge is in the field of color.”

For customers that one thing in mind and need help rendering it a reality, Leibish & Co. provides a “Design your very own” jewellery device, which Benji said is their most popular product.

“Obviously, when searching for a unique portion, men and women often desire particular stones and placing designs they’ve already fallen in love with,” he mentioned. The “Design yours” instrument makes it possible for clients to construct a bit making use of the stone, placing, and steel regarding choice.

“It allows them to deliver their desires alive — with the expertise in craftsmanship,” Benji informed us.

Add-ons & New Online Tools in Store for Leibish & Co.

As it appears forward to the near future, Leibish & Co. is slowly changing toward higher-ticket things and more product assortment. The organization seems comfortable branching out over new product lines due to the dedication and passion it relates to most appropriate their recent designs.

“We have talked about presenting many different accessories — particularly luxury watches, bags, as well as pens,” Benji said. “But we made a decision to hold back until we very first perfected the primary type of product, in fact it is diamonds.”

Leibish & Co. can also be researching to continue perfecting their common web site, also. One-way it intends to enhance their on the web knowledge is by exposing augmented fact attributes, that will provide virtual shoppers a lot more of an in-store experience.

As a company featuring its roots in colourful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional market which views change once the exception, not the guideline.

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